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Customer Testimonials

What Our Customers Are Saying

Customer Reviews

We are proud to offer excellent service, an enormous selection and great value! Over time, we have compiled quite a large collection of complimentary emails and quotes from our customers. Here is just a sample of what they have had to say:


May 3, 2012

Please let your supervisor know that you have provided me with exceptional customer service and even tho I am disappointed a little with my order, I am very happy with your service.

~Carol

May 2, 2012

I appreciate your efforts and service, and will not hesitate to procure from you again in the future.

~Tony

May 1, 2012

Yes the delivery arrived Friday afternoon. The guys were friendly and professional. They brought the furniture up to my apartment, unwrapped it, set it in place where I wanted it and took away all of the paper and straps. It was a wonderful experience. Drastically better then I have had several deliveries from an over priced department store in Sydney. I absolutely love the furniture pieces that I picked out. I was very nervous about this, having ordered them over the internet, but they were exactly as advertised. Great quality pieces and delivered in top notch shape. I have and will continue to recommend your site and will definitely use it again myself.

~Jeanne

May 1, 2012

Really impressed with you following it up. Thank you very much, do you have a link for online reviews or anything.

~James

May 1, 2012

Thank you for the terrific customer service, it is greatly appreciated. Now I just have to decide which size I want. :)

~Elisha

April 5, 2012

I received the order today - its fabulous. Thanks so much for your excellent follow up!

~Felicity

April 5, 2012

Thankyou very much for your follow up regarding this matter. I have no hesitation in recommending your site to my friends and family.

~Tracey

April 4, 2012

Buyster, you have such excellent customer service!!

~Margaret

April 4, 2012

Thank you for your excellent service. I would definitely use your company again.

~Valeria

April 3, 2012

Thanks so much for being so thorough with my order, great service!!

~Felicity

April 26, 2012

Thank you for your help on this; you were the only one out of all I spoke to at Buyster who followed through and actually did what they said they were going to do.

~Glynis

April 24, 2012

Please pass on my thanks to the staff at buyster who I spoke to along the way with this order. They were most helpful and made the process easy and simple.

~Katrina

April 24, 2012

Yes I received them yesterday and was very surprised how quickly they arrived. Thanks for all of your assistance.

~Sarah

April 23, 2012

Thanks so much for the follow up email. Everything went fine with the bunk delivery, they are great.

~Renae

April 23, 2012

Thanks so much for all your help with this matter, the replacement light turned up last week in perfect condition. Thanks again and I'm now a truly converted and appreciative Buyster customer.

~John

April 22, 2012

Table arrived on 19/4/12 in perfect condition and damaged one also picked up that day. Thanks so much for your help!!

~Margaret

April 20, 2012

Yes we received the sofas on Saturday past. Thank you very much for your help and for following up our purchase. I would have no hesitation in recommending Buyster to my friends and family as i found it a top class service from start to finish.

~Shane

April 2, 2012

Thank you so much for giving me an update and letting me know what was happening know rather than letting me sit here and wonder where my order was - I appreciate the good customer service!

~Sadie

April 2, 2012

Thanks for all your help with the unit. I know you did all you could do at your end. Yes, it arrived early this week and is all put together now. Looks good and not missing anything. Thanks again for your great service!!

~Michael

April 19, 2012

Thanks, got the chairs! Yeh.... Thanks for all your help. Very please with your service!

~Lisa

April 19, 2012

Although this order has not gone through as straight forward as it could have been I am so happy with your service and prompt emails and help! I really appreciate all that you have done!!!

~Amy

April 17, 2012

To you we are greatful. Thank you for your help.

~Scott

April 17, 2012

The glass arrived in perfect shape this morning. Thanks so much for your assistance and outstanding customer service!

~Janet

April 16, 2012

We did receive the ottomans, thank you! They were a huge hit at the expo we used them at; we did some good promotion for you guys!

~Allison

April 16, 2012

Thank you for keeping me posted!!! I really appreciate it! Great Service!!

~Amy

April 13, 2012

My order has arrived thank you- am in the process of unpacking it. I'm impressed with your customer service. Thank you!

~Renee

April 13, 2012

Thank you all was received and we are very happy with both your service and the product - thank you.

~Ross

April 12, 2012

I cant thank you enough. You have once again restored my faith in ordering things over the internet once again. Before speaking to you I was almost at the point of cancelling this order and just going to a store in Sale to purchase something similar. This would have happened if they did not arrive yesturday. You were the only one who went that extra mile to ensure the beds arrived on time. Can I also send my thanks to the delivery driver he was just fantastic and very polite over the phone. He also was a plessure to talk to.

~John & Lee

March 30, 2012

I received them last thursday and am very happy the stools. Thanks again for the easy purchase and very quick delivery.

~Ebony

March 30, 2012

Buyster is THE BEST service experience I have had from any other retailer. I had to send something back due to my own poor choosing and they were amazing! No questions, no hard work, just polite, efficient communication on how to package it back up and then they sent someone to pick it up from me and deposited my money back into my bank account within 48 hours! They will definitely be the first place I will look online now for anything. LOVE EM!!!

~Juanita

March 30, 2012

I would like to confirm that the vanity has arrived at the address given. Thankyou again for everything buyster is a very good site.

~Ray & Sue

March 29, 2012

My order was delivered on Monday. I am very impressed with how fast it arrived. Thank you for confirming.

~Shelley

March 29, 2012

I have received my order!! Thank you!!! :) Fantastic Service!!

~JoAnne

March 29, 2012

I did receive it on Monday the 26th March and everything is working well. Thank You so much for your follow up!

~Susan

March 29, 2012

I did intend to send you a email thanking you for the parcel delivery and it did arrive on Monday so birthday boy is very happy. Thank you once again for your attention to this matter.

~Catherine

March 29, 2012

It was brilliant got the fitting in 3 days. All put up. Thank you once again for your outstanding service.

~Victoria

March 28, 2012

My bar stools arrived today! Just wanted to say thanks for the great service!!

~Howie

March 27, 2012

Yes, I received the replacement - thank you for your wonderful customer service.

~Amanda

March 27, 2012

Thank you very much for your assistance. Great service mate.

~Ashwami

March 27, 2012

They arrived!!!! Wohoo!!!! Thanks so much for your excellent service!!

~Lyndsey

March 22, 2012

Buyster, your service is amazing!!

~Lorraine

March 22, 2012

Buyster! Looking forward to receiving my item and thanks for all of your help! Thanks for your politeness and diligence!

~Angelina

March 22, 2012

I really appreciate all the messages from your side. I would certainly request info on any other product in the future. I'm very pleased with Buyster's customer service.

~Mridu

March 19, 2012

That is awesome, thank you so much for your help, you have been fabulous. I will direct further business your way, as I have already with friends and family. This kind of service is what is missing in the world today. You have been fantastic!

~Jillian, TAS

March 16, 2012

Thanks very much, very pleased to get such a prompt response to my enquiry and also the answer I wanted. Thanks you have a great weekend too!

~Ciara, NSW

March 14, 2012

Bloody brilliant Customer Service. Thanks for your help.

~Matthew, WA

March 13, 2012

Thank you for getting back to me with the requested information and I am really impressed by your quick turn-around. I will certainly remember Buyster next time shopping online.

~Gaurav, NSW

March 8, 2012

I have received this order today. Many thanks to you, and the rest of the Customer Service guys.

~Fran, NSW

March 7, 2012

I have already recommended your site to several people, and the delivery times were well within those predicted. The courteous phone call the morning of delivery was great!

~Lorreli, ACT

March 6, 2012

Many thanks indeed for the update and for the good news about the cost! Very impressive service, thank you.

~Kerry, NSW

March 5, 2012

Thank you for your prompt response and labels. I really appreciate all your assistance.

~Rebecca, NSW

March 2, 2012

The replacement parts arrived in good condition on Tuesday. Thank you for being so helpful and excellent customer service.

~Christine, NSW

March 1, 2012

I had to take another call but thanks for providing great customer service - usually once you hang up, no one ever updates you. Appreciate the email very much!

~Amanda, NSW

February 28, 2012

Yes, received the music/jewel box at 11.00am Monday! I am very impressed with the service. Thanks very much for Buyster's prompt and efficient actions. I have now entered the website as a 'favourite'.

~Keith, VIC

February 24, 2012

Thank you so much for your prompt reply. I appreciate this heaps & please disregard my prior unhappy email. I am now a happy customer; as I so value great communication. Hope to shop with you again.

~Sharon, VIC

February 22, 2012

Great job, and excellent customer service. I will be purchasing the table and chairs from your site now.

~Ian, VIC

February 16, 2012

Thank you for sorting out the bedhead, it has arrived and been assembled. Thank you once again for your prompt settlement of our faulty goods.

~Lucy, NSW

February 13, 2012

Thank you for your prompt reply & great customer service. Greatly appreciated I will definitely buy online again.

~Rebecca, NSW

February 10, 2012

Thank you for being so helpful. I have found Buyster to be a great company to deal with- first time I have bought on the net but you have been so communicative and thoughtful. Looking forward to being able to set up the new hutch when it arrives!

~Jen, NSW

February 9, 2012

I really appreciate the honesty and the service. PayPal has already refunded the payment. I shall keep Buyster in mind for future needs.

~Debbie, VIC

February 9, 2012

Thank you again for your email, I certainly appreciate your prompt emails & excellent customer service.

~Fay, VIC

February 9, 2012

I did receive it first thing this morning. Thanks soooo much for all your help and I was so happy with the item that I ordered another one.

~Chris, SA

February 6, 2012

I wanted to thank you for your prompt and helpful service and giving me confidence to shop online for the first time!

~Jennifer, SA

February 3, 2012

Thank you for your prompt reply and action. It is appreciated.

~Helen, NSW

February 1, 2012

Thank you for this, I very much appreciate your assistance and the great service, and even a photo!! I'm sure it will arrive safely (impressive packaging!) and will be fine.

~Tina, VIC

February 1, 2012

Yes thank you, much appreciated. We will be ordering again in the near future. Many thanks

~Nina, VIC

February 1, 2012

Very much appreciated. I have been very impressed with your customer service! Thanks again for your help.

~Danii, SA

February 1, 2012

Thanks for your email. I received the replacement order and have put it together. It's great. Thanks for your follow up.

~Anna, VIC

January 30, 2012

Thank you very much and I do appreciate the great customer service and quick response. Although the item was not positive the customer service was and it was really lovely to have dealt with you and your company.

~Nicole, VIC

January 27, 2012

Thank you for the investigation but it arrived about an hour ago! It was delivered safely. Thank you again for your help.

~Yukali, ACT

January 27, 2012

Thanks so much for your help and communication throughout. Very impressive! I will certainly use Buyster again.

~Brett, WA

January 25, 2012

I have received payment from PayPal today. Many thanks for the service received from all staff @ buyster.

~Sue, NSW

January 24, 2012

Thank you so much for your prompt reply and explanation.

~Angelea, TAS

January 23, 2012

Yes I did receive the item & am very happy with it. Thanks so much for your prompt service!

~Jessica, VIC

January 23, 2012

I just received the mattress. Thank you very much for all your help.

~Lisa, NSW

January 23, 2012

Many, many thanks for your and Buyster's excellent service and feedback, really appreciated.

~Eric, NSW

January 20, 2012

Thanks for your excellent customer service!!! I will await word from you about availability of the product.

~Deborah, QLD

January 20, 2012

I have to say that although my order did not work out, I am really impressed with the service and response I have received. I will gladly purchase products through your company again.

~Michelle, QLD

January 16, 2012

Fantastic, thank you for keeping me in the loop, your service is excellent.

~Rebecca, QLD

January 12, 2012

We both wanted to say a big thank you for the updates and trying to speed up our delivery. We got the chairs right in time ready for our guests! We really appreciate the effort!

~Anj, VIC

January 12, 2012

Thank you once again for your prompt, professional service. It has been a pleasure to purchase from this company and the after sales service is second to none. I will certainly be ordering with Buyster in the future.

~Colleen, QLD

January 11, 2012

You will be happy to know that I received the item. Thank you very much for all your help. Because of the support I was given I will surely recommend my mates to buy from Buyster and I too will not hesitate in buying in future.

~Shrenik, NSW

January 10, 2012

Many thanks for your assistance in resolving this and prompt attention, greatly appreciated.

~Eric, NSW

January 9, 2012

Thank you for attending to this matter so diligently and being so understanding, it is had been a very positive experience and I will certainly continue to shop with Buyster knowing that if a product does arrive damaged it will be dealt with efficiently a

~Sue, QLD

January 6, 2012

I would like to express my gratitude for the customer service provided by [name removed]. The customer service I received from him was fantastic. He did everything he could to assist me throughout the process and he should be commended for his service. Be

~David, VIC

December 26, 2011

Today was the second time I have dealt with your Customer Service Team regarding this issue and they have offered fantastic service on both occasions. The gentleman I dealt with was extremely friendly and helpful and the replacement part was ordered and d

~Linda, VIC

December 9, 2011

You are a gem. Pity you can’t put an electrician in a box and send him to fit the light.

~Andrew, SA

January 2, 2012

I would sincerely like to thank you for the excellent service and support on my purchase through Buyster. You phone staff was particularly good and the whole order and delivery processes were fantastic. Thank you once again and I would certainly recommend my friends and family to buy through Buyster.

~Ed, VIC

December 16, 2011

I received it yesterday - thrilled to bits - thank you. It is lovely quality. I appreciate your keeping in touch with regards to delivery and I can't tell you how happy I am to have received it before Christmas.

~Shirley, QLD

December 12, 2011

Thank you for your support which has been very helpful in coming to a final decision. And, may I say, very refreshing service levels !! Usually on line shopping is not an enjoyable experience due to lack of information. Today I have ordered the lamp. Thank you so much for making the shopping experience enjoyable.

~Grahame, NSW

December 6, 2011

Just want to thank you for your prompt action in sending a replacement fruit bowl. I am very happy to advise it arrived today in one piece and I am very pleased with the purchase. Thank you again.

~Lynda, QLD

December 6, 2011

Just wanted to let you know that my last box arrived safely. The bunk bed is up and looks great. Thank you for all you efforts in getting the lost box to me.Will definitely be recommended Buyster to friends and family.

~Meagan, WA

December 5, 2011

Your service in responding to my emails has been great and I appreciate your effort in resolving my issue.

~Kim, TAS

December 2, 2011

I am pleased to say we have received all three stools I ordered and at this point I am very happy. Thank you so much for your great service today, I was very impressed!

~Lynne, NSW

October 13, 2011

I would like to thank Buyster on such a great service. My items arrived the day after ordering and we are delighted with the product. The service provided by the supplier was excellent, we even received a phone call advising us of the status of our order. I am very impressed and would recommend your services to friends.

~Cassandra, NSW

August 11, 2011

Many thanks for prompt service, the lights arrived today, 3 days after placing the order. Very happy!!!

~carolyn, VIC

August 01, 2011

Thank you so much - you are an amazing organisation. I will certainly keep shopping at buyster.

~Maria , NSW

June 22, 2011

Dear Team, Thank you for the wonderful service you provide. I got my beautiful Tiffany Lamps delivered to day , beautifully packed and a pure joy to assemble. I congratulate you super team of staff and excellent delivery service. I'm one very happy customer.

~Eve, WA

June 22, 2011

I want to pass on some gratitude to the customer service department.............I was shown last week the best service I have had in years and will definitely be a returning customer in the future.

~Michelle, SA

June 15, 2011

This is simply a message to express my gratitude for your wonderfully efficient service and great product lines. I will most certainly be a return customer.

~Sharon, NSW

June 6, 2011

excellent customer service, not many people bother to ring you back these days, shipping was super quick

~ Steve, NSW

May 11, 2011

Thanks for your assistance with this matter. Must say as a first time customer I am really happy with the service your company offers and will be happy to recommend it. A great way to buy those bigger items from home and save the time of driving from shop to shop. What a great concept! Looking forward to my next purchase with your company.

~ Anthony, SA

April 20, 2011

I would just like to THANK YOU for your wonderful service !!! I ordered my light on Tuesday arvo and it arrived this morning (Thursday). I will definitely recommend you to my friends Thanks again

~ Lisa, NSW

April 18, 2011

Hi I just wanted to say how happy I am with my purchase. It arrived earlier than I expected and is more beautiful than the photo. Thank you for great amazing service.

~ Diane, VIC

April 12, 2011

Dear Buyster, My rugs arrived today and are awesome...... Thank you.......... They are exactly what I was hoping for. I am even thinking about purchasin another!!!

~ Jenny, WA

April 7, 2011

What fantastic service. Thank you so much. I am recommending you to all my friends. Best wishes

~ Alison, NSW

April 5, 2011

Hi , I am letting you know that my lamp arrived today. All in perfect condition thankyou and I am thrilled with my purchases. Thanks for making internet shopping so easy. Hope to shop with you again.

~ Susan, WA

March 29, 2011

Hi I recently purchased several different items from yourselves and there were some issues with the product being the wrong colour and some being damaged These things can happen....however it was the service by your staff member Phillip in the Sydney office which sets you out as a great customer service company. I spoke to Phillip a couple of times regarding the issues and he is absolutely superb and so customer focus, he is a true asset to your company. Sometimes we all too often complain but forgot to compliment people where necessary Please feel free to pass this along

~ Warren, NSW

January 17, 2011

Just wanted to let you know that I received my order of two lampshades from you today and am absolutely delighted with the product I purchased and from the service you gave me. I will certainly be using your business again in the future and recommending you to others. Thanks again,

~ Vicki, WA

December 17, 2010

Good Morning, I am emailing you to advice that my order #5966901 was received yesterday. I would like thankyou very much for the excellent service. In the meantime, have a very Merry Christmas and a happy 2011. Cheers

~ Paul , ACT

November 26, 2010

We are very pleased with the Monza timber bunk bed with trundle and two mattresses we ordered from Buyster. I really appreciate your help; you were very professional and answered all my questions. I shop online frequently and think it is great Buyster offers a telephone number for customers to call rather than always doing questions through email. I just wanted to thank you and let you know that you are doing a great job!

~ Marilyn , NSW

November 1, 2010

The items we have we couldn't be happier with and the delivery times were amazing! We'd never heard of the store until I was google searching for bathroom items but I can see we will be regulars. We live in country NSW ordered items on Sunday and all items have already arrived. Great prices and fast delivery, we will be buying again. HIGHLY RECOMENDED!!

~ Brad and Erica, NSW

October 26, 2010

Just wanted to send you an email to thankyou for my bedroom suite. It arrived today and I am very impressed with the super fast delivery. Look forward to future purchasing.

~ Domi, NSW

October 1, 2010

What great service. Keybřard only ordered yesterday morning, delivery arrived this afternoon and keyboard already installed. You now have a new very happy customer. Will gladly recommend your Company. Thank you very much.

~ Rod, NSW

September 28, 2010

Thank you customer service for helping resolve the damaged goods and assisting my wife throughout the process. The lamps were purchased as a gift and were well received. Regards Ross

~ Ross, NSW

September 3, 2010

"Thank you for the prompt service and advice. We have been very impressed with the quality of customer service at Buyster and, should we need similar material in the future, will have no hesitation in using you."

~ Greg, NSW

August 13, 2010

"Buyster I received my purchased product today!!! this has been the best service I have ever had. fantabulous!!! Thank you"

~ Tri, VIC

July 29, 2010

"Folks at Buyster, Just wanted to say thank you for your prompt and safe delivery of our new lights. We were very pleased not only with the price but the quality of the lights that you sell on your site. And we would definitely buy from your company again. "

~ Jason, NSW

July 21, 2010

"Hi, We received our lights today and everything was intact and ok. The main reason for this email is to compliment your fantastic service from beginning to delivery, the courier rang this morning and advised a delivery time of 11.00am, we were not going to be home, so I left a letter of authorization for the driver to leave the parcel at the front door, which he did! Unbelievable that things do go right occasionally and in this case it was the best."

~ Sue, SA

July 12, 2010

"My delivery has arrived and is ideal for the space it was purchased - thank you for your attention to the issues I have raised - I would have no hesitation in using buyster again and recommending you to my friends and family "

~ Rachel, QLD

July 7, 2010

"I'd also like to thank you for your prompt and helpful assistance with our order. The type of client service that you exhibited (including this follow-up message) not only reinforced our decision to buy online, but also to recommend and tell people of our positive experience with Buyster."

~ John , VIC

June 7, 2010

"Just sending you a quick follow up email after installing the fans, I was extremely happy with the product and service i recieved. Another happy customer.

~ Nick, VIC

June 7, 2010

"I just wanted to say that the rug I ordered arrived the day before Easter - just 8 days after I placed the order - and we are really pleased with the rug. Thanks for such an efficient service. We would recommend your company to friends without hesitation.

~ Susan, WA

June 3, 2010

"Its been a pleasure dealing with you, thanks again for the great service!"

~ Julia, NSW

June 3, 2010

"I recently bought a rug from you, and it arrived, very quickly, I might add, just great, and the rug was really beautiful and perfect for what I needed. I will definitely be a regular customer, your service and products are superior to any other place that I have dealt with. "

~ Adrianne, SA

June 2, 2010

"Thank you for your impeccable service and attention during this purchase. The item is gorgeous - exactly as I expected it would be from the image on the website and we are very happy with it. I hope to purchase from you again."

~ Josie, VIC

June 1, 2010

"I'd just like to let you know that I am very pleased with the service and would consider buying from you again in the future and recommending you to friends/family. I placed an order for a mattress on Monday and it arrived today (Wednesday). Thank you

~ Chantelle, ACT

March 31, 2010

"Just confirming receipt of our rug, it was delivered yesterday by TNT. Thankyou for a wonderful level of service, we will certainly be recommending you to our friends and family. And the bonus is that the rug looks fantastic in the position that we bought it for."

~ Wayne, NSW

March 30, 2010

"My experience with buyster was A+, the staff was more than helpful when I emailed and rang with enquiries. I purchased a futon mattress and it is so much nicer than the photograph depicts. We are very happy with our purchase and would highly recommend Buyster. It was delivered within 2 days too!"

~ Lisa, NSW

March 23, 2010

"Congratulations on the great team you have in your Customer Service group, your despatch and delivery teams. Also congratulations to your buyer. The stools ordered below were received exceptionally quickly, in great condition and with easy to understand instructions. In ten minutes we were using the stools. Very pleased with the quality of the product. Ordered on 23 March, delivered 25 March - exceptional service based on past experience with web companies. So impressed we have referred your web site to a friend also after a good couple of bar stools. "

~ Ken, VIC

March 15, 2010

"Just a short note to compliment you on your online business, products, website and great service. I recently placed an order through you (Tuesday 12.50pm) and the items have just landed on my desk today (Thursday 11.30pm), < 2 days later - incredibly fast delivery and service!!! Your website was extremely easy to use and I wanted to compliment you on that, including the payment system and order status (in a previous life I ran an online share trading business for one of the big banks and we spent a great deal of time & money on usability - you've got the usability nailed!). Congratulations, I hope you do well and will be back again. "

~ Russell, NSW



Call us at 1300 900 675, 8.30am-6pm AEST Mon-Fri

buyster pty ltd - ABN 40 130 893 579, PO Box K475, Haymarket, NSW 1240

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